Shipping & Delivery
At 21MXM, we take pride in offering worldwide shipping to cater to car enthusiasts all around the globe. We understand that shipping costs vary based on different locations, and to provide accurate information, we encourage you to check our live shipping rates during the checkout process. This way, you can be assured of the best shipping prices tailored to your specific location, ensuring a seamless and convenient delivery of your automotive treasures.
Every product we offer is customized and made to order with meticulous attention. We take pride in packing your artwork with utmost care and strive to deliver it to you as swiftly as possible. You can find the estimated arrival date of your order below:
- Standard shipping: estimated delivery within 7-11 business days
- Express shipping: estimated delivery within 3 business days
Rest assured, all orders come with tracking capabilities, ensuring you can monitor their status until they safely reach your doorstep.
We prioritize the safe delivery of your aluminum prints. To ensure their utmost protection, each item is thoughtfully packaged with robust edges, safeguarding them from any potential damage during transit. Moreover, we take an extra step by wrapping the prints in high-quality bubble wrap or kraft paper, providing an additional layer of security. Your satisfaction and the preservation of your precious artwork are our top priorities, and we take great care in every aspect of our packaging process.
We’re delighted to announce that there are no customs fees for your orders. We take pride in our efficient global shipping network, with fulfillment centers strategically located in 10 different countries for an enhanced delivery experience worldwide. These countries include Australia, Canada, France, Germany, New Zealand, South Africa, Spain, Sweden, the United Kingdom, and the United States.
To ensure swift and reliable delivery, our advanced routing algorithm carefully selects the most suitable fulfillment center for each order. In most cases, your products will be fulfilled at the closest production center, minimizing transit times. However, on rare occasions where stock availability may be a factor, orders could be shipped internationally, even if a fulfillment center exists within the same country. Rest assured, we’re committed to providing you with the best shipping experience possible.
Your satisfaction is our priority, and we want to ensure a smooth shopping experience for you at 21MXM. In the rare event that your package is lost in transit, please don’t worry. We’ve got you covered! Just reach out to our dedicated team within 30 days from the estimated delivery date, and we’ll gladly arrange a replacement order for you.
To qualify for a replacement order, please ensure the following criteria are met:
- Confirm that the address provided during checkout is accurate and complete.
- Make sure to contact your local post office or the shipping carrier to locate the order.
- Verify that the order is not marked as “delivered” by the shipping carrier.
- If several working days have passed since the Estimated Delivery Date (remember, the lost order claim must be submitted within 30 days since the Estimated Delivery Date).
- Check if there are no recent updates provided by the shipping carrier in the tracking link.
Rest assured, we will work diligently with the shipping provider to confirm the loss of the order before proceeding with the replacement. Your satisfaction and peace of mind are of utmost importance to us, and we’re here to assist you every step of the way!